TownTake LogoTownTake

Privacy Policy

This Privacy Policy explains how TownTake ("we", "us", "our") collects, uses, discloses, and protects your information when you use our app and services. By using the app, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1. Personal Information

When you create an account, we collect personal information, such as your name, email address, and any other details required for account registration.

We use Google Authentication to securely log in users. If you choose to log in via Google, we receive your email address and basic profile information as permitted by Google.

1.2. Usage Data

We automatically collect certain information about your use of the app, such as your IP address, device type, browser type, operating system, pages viewed, links clicked, and other similar data.

1.3. Location Data

If you allow the app to access location data, we may collect and process information about your location to improve app functionality. This data is only used for verifying proximity to your selected Put and Take station.

1.4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our app. You can choose to disable cookies through your browser settings; however, some features of the app may not function properly if cookies are disabled.

2. How We Use Your Information

2.1. We use the information we collect to:

  • Provide, maintain, and improve our app and services.
  • Verify your eligibility to use the app based on residency and age requirements.
  • Facilitate communication and interaction between users.
  • Enhance security, prevent fraud, and protect against unauthorized or illegal activity.
  • Analyze usage patterns to improve our app and services.
  • Comply with legal obligations, enforce our terms and conditions, and resolve any disputes.

3. Information Sharing and Disclosure

3.1. No Third-Party Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties. We do not share your information with third-party services except as required to comply with legal obligations or to protect our rights.

3.2. Service Providers

We may share information with cloud hosting providers and other service providers that assist in the operation of the app, such as hosting and database management. These service providers are bound by confidentiality agreements and are prohibited from using your personal information for any purpose other than providing services to us.

3.3. Legal Compliance

We may disclose your information to law enforcement authorities or other relevant third parties if required by law, subpoena, or other legal process, or if we believe such action is necessary to protect our rights, users' safety, or the integrity of our app.

4. Data Security

4.1. Security Measures

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes encrypted password storage, secure cloud hosting environments, and regular security audits.

4.2. Google Authentication

For users logging in via Google, we use secure OAuth 2.0 authentication methods provided by Google. We do not store your Google password. The only data we receive is your email and basic profile information as authorized by you.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will securely delete or anonymize your data when it is no longer needed.

6. Your Rights

6.1. Access and Correction

You have the right to request access to the personal information we hold about you and request corrections if any data is inaccurate or incomplete.

6.2. Deletion

You may request that we delete your personal information from our systems, subject to any legal obligations we may have to retain certain data.

6.3. Objection and Restriction

You have the right to object to or request the restriction of the processing of your personal information under certain circumstances.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will notify you of any significant changes via the app or by email.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at support@towntake.com.

By using TownTake, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.